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Terms of Service

Last updated: October 6, 2025

1) Acceptance

These Terms of Service (“Terms”) govern your access to and use of the Rules of AI platform and services, including the Rules Engine, The A.R.K., MailPilot, VoiceUp, and Advisory Services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.

2) Services

  • Rules Engine. No-code automation that executes your business rules across connected tools and data sources.
  • The A.R.K. Autonomous Repository of Knowledge for capture, organization, and question-answering over your knowledge. :contentReference[oaicite:2]{index=2}
  • MailPilot. Email intake, understanding, routing, and actions on defined rules. :contentReference[oaicite:3]{index=3}
  • VoiceUp. AI voice receptionist/interaction engine for answering, qualifying, routing, booking, and summarizing calls. :contentReference[oaicite:4]{index=4}
  • Advisory. Strategy, architecture, and implementation assistance for measurable outcomes. :contentReference[oaicite:5]{index=5}

Features may change or be introduced as beta; we may add, modify, or discontinue features at any time with reasonable notice where practicable.

3) Accounts & Eligibility

You must be of legal age to form a binding contract and have authority to bind your organization. You are responsible for your account credentials and all activity under your account.

4) Subscriptions, Billing & Taxes

  • Access to paid features requires an active subscription under a plan we offer. Plan limits (e.g., usage, minutes, storage, seats) apply.
  • Fees are billed in advance on a recurring basis (monthly or annually) unless stated otherwise. Applicable taxes are your responsibility.
  • Except where required by law or expressly stated, payments are non-refundable. Prorations may apply on upgrades/downgrades at our discretion.
  • We may suspend or limit the Services for non-payment; continued non-payment may result in termination.

5) Customer Data & Ownership

“Customer Data” means content you or your users provide or connect (emails, files, transcripts, call audio, metadata, prompts, instructions, etc.). You retain ownership of Customer Data. You grant Rules of AI a limited license to host, process, transmit, analyze, transform, and display Customer Data solely to provide and improve the Services, fulfill support, ensure security, and comply with law.

You represent that you have and will maintain all necessary rights and consents to provide Customer Data and to enable the automations you configure.

6) AI & Model Use

  • The Services may use third-party AI models and APIs. Output quality may vary and is probabilistic; use human review for high-stakes decisions.
  • You are responsible for reviewing, validating, and supervising automations (including emails sent, calls placed, bookings, and actions executed).
  • Unless we agree otherwise in writing, we do not use your Customer Data to train foundation models for unrelated customers.
  • We may use aggregated, anonymized telemetry and usage metrics to improve reliability, safety, and performance.

7) Acceptable Use

You will not, and will not allow others to:

  • Violate law or others’ rights (privacy, IP, publicity, anti-spam/telecom rules, call-recording consent, etc.).
  • Upload illegal, harmful, or abusive content; attempt to exploit or harm minors; or enable harassment or deception.
  • Interfere with the Services, circumvent limits, probe without authorization, or reverse engineer where not permitted.
  • Use outputs to create deepfakes, impersonations, or high-risk uses without appropriate disclosures and safeguards.

8) Third-Party Services & Integrations

Integrations (e.g., email, voice, storage, CRM, calendars) are provided by third parties subject to their own terms and availability. You are responsible for third-party accounts and fees. We are not liable for third-party actions or outages.

9) Security & Privacy

We implement reasonable administrative, technical, and physical safeguards for Customer Data. No method is 100% secure, and you acknowledge inherent risks. Our handling of personal information is described in our Privacy Policy.

10) Intellectual Property

Rules of AI (and its licensors) retain all right, title, and interest in the Services and underlying technology. These Terms do not grant any IP rights except the limited licenses expressly stated. You may provide feedback; we may use it without restriction or obligation.

You retain rights in your trademarks and Customer Data. You grant us a limited license to use your name and logo to identify you as a customer unless you opt out in writing.

11) Confidentiality

Each party may access the other’s confidential information and will protect it with at least the same care it uses for its own similar information, not less than reasonable care. Confidentiality obligations do not apply to information that is public, independently developed, or lawfully obtained without restriction.

12) Warranties & Disclaimers

You warrant you have the rights to use and provide Customer Data and to enable the automations you configure. WE PROVIDE THE SERVICES “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI outputs can be inaccurate or incomplete. You are responsible for appropriate human review and for complying with all applicable laws.

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, NOR LOST PROFITS, REVENUES, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. EXCEPT FOR PAYMENT OBLIGATIONS OR WILLFUL MISCONDUCT, EACH PARTY’S AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO RULES OF AI IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

14) Indemnification

You will defend and indemnify Rules of AI from claims arising out of (a) your Customer Data; (b) your use of the Services in violation of law or these Terms; or (c) your integrations or instructions.

15) Suspension & Termination

We may suspend the Services immediately for security risk, legal compliance, or material breach. Either party may terminate for breach if not cured within 30 days’ written notice. Upon termination, your access ends; upon request within 30 days we will make available a reasonable export of Customer Data then in our possession, except where prohibited by law.

16) Changes to These Terms

We may update these Terms from time to time. Material changes will be notified via the Service or email. Continued use after changes take effect constitutes acceptance of the updated Terms.

17) Compliance & Telecom

When using VoiceUp or other calling/messaging features, you are responsible for compliance with applicable telecom and anti-spam regulations, recording consent rules, identity/brand transparency, and fair use.

18) Governing Law & Venue

These Terms are governed by the laws of the Province of Manitoba and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. The courts located in Winnipeg, Manitoba will have exclusive jurisdiction.

19) Contact

Rules of AI — 167 Lombard Ave, Winnipeg, MB R3B 0V3, Canada • info@aiofrules.com • +1 (888) 276-2525 • +1 (204) 977-0181. :contentReference[oaicite:6]{index=6}